Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). However, all items imprinted with our custom words, slogans, logos, and artwork are individually made to order and as such are non-returnable. We will gladly issue a return or replacement for any item that is damaged or we made a mistake on. When you order a custom print item, you will receive an email after you receive the item with links to leave a comment or to report any problem. We will make it right if we made a mistake and we will try our very best to make the customer happy in every case.
If you are issued a refund, you should expect to receive your money within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Also note that all firearms must ship to a Federal Firearms License holder. A copy of the destination FFL must be on file prior to shipping. Instructions for how to order a firearm online are listed here.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based because that's what the shippers use to calculate the rate to us. The weight of most items can be found on their detail page. To reflect the policies of the shipping companies we use, some weights will be rounded up to the next full pound.